We
all know discrimination or bias for any reason, should never happen. It
doesn't make sense, and its wrong. People should be able to attain
success solely on the basis of what their abilities allow them to
reach.
A
Glass Ceiling is one of those comforting euphemisms that society grants
itself to prevent from having to deal with the starker, more sinister
descriptions, like discrimination, racism, prejudice, and even
criminality.
We all know discrimination or bias for any
reason, should never happen. It doesn't make sense, and its wrong.
People should be able to attain success solely on the basis of what
their abilities allow them to reach. Artificial barriers of any kind
are anachronistic at best, and more than likely, illegal. Yet we all
know they exist in parts of today's corporate America.
Not all
barriers are based on stereotypes or biases. There are an assortment of
artificial barriers that exist which can prevent someone from advancing
within a corporation for reasons other than merit. Sometimes the
barriers to advancement may be the result of lack of opportunity within
an industry due to stagnant growth, or industry consolidation.
Some
barriers are even created by choice. In most traditional American
families, it is typically the woman who sacrifices years of her career
to stay home and raise children. Later, when that same woman is ready
to re-enter the workforce, she may find that her skills have eroded and
or not kept up with technology.
If after having raised her
family's children, a woman wants to be rehired, she may very well have
to re-start her career at a lower rung of the corporate ladder than
they would have had they stayed continuously employed. She may also
have to interact with younger employees, and managers, who have a
different view of the world and workplace than do their older
counterparts.
Although clearly wrong some employers ever
mindful of the cost of training, may be less likely to promote a woman
if they even think that she will not continue to stay as an employee of
the corporation.
Some would argue that these barriers and
these biases are retreating to some degree, but clearly there is no end
to them in sight. Statistics continually point out that while the gap
may be narrowing, women make less money for doing the same job than do
their male counterparts.
Ridiculous though they may be, there
are even still some stereotyped of woman, that can hold them back in
their careers. USA TODAY quotes Donna Lenhoff at the National
Partnership for Woman and Families as saying that "Stereotypes that
women are slow, dumb, not 'with it' are still prevalent."
Even
the process of redress for these biases seems to be less productive for
a woman than a man. USA TODAY points out that even when women complain
about discrimination or bias they are likely to win "about half as much
as their male counterparts. Men get an average of about $25,000. Women,
however, win average awards of roughly $12,000 according to a review by
the AARP and the Fair Employment Council of Greater Washington of
charges filed with the Equal Employment Opportunity Commission by women
40 and older."
Phew...quite a problem! These biases,
circumstances, family issues, and market driven forces, all conspire to
create a barrier-a "glass ceiling".
A Glass Ceiling. It sounds
relatively harmless, doesn't it? It almost sounds artistic, or
aesthetic. But such artificial barriers are anything but aesthetic,
artistic, or in any other way benevolent to those that are victims of
it.
A Glass Ceiling is one of those comforting euphemisms that
society grants itself to prevent from having to deal with the starker,
more sinister descriptions, like discrimination, racism, prejudice, and
even criminality.
No matter how they may be rationalized or
justified, they represent the worst of American Free Enterprise. They
stop people from achieving and growing and succeeding, not because a
person lacks the inherent ability to reach the next plateau, but
because policy, rather than reason or fairness bars their way.
There are also less insidious reasons, but just as insurmountable reasons that glass-ceiling barriers to advancement exist.
In
today's world of "mega-mergers", global economies, consolidations, and
enhanced productivity, it is not uncommon for entire industries to get
restructured, or downsized, leaving no room for people to grow and
advance. When two companies merge, the new consolidated company
probably will have some job duplication. That means the capable, but
highly priced executives, be them woman or man, can find themselves out
of a job.
Others employees, who may be offered continued
employment in this newly merged company, may not have the same level of
responsibility they once had. These people may find that their salaries
exceed the responsibility they are left with, and may suddenly become
highly expendable, or at least less upwardly mobile.
While
certainly not limited to women this type of glass ceiling can be as
impenetrable, as it is common in today's consolidation oriented
economy.
You do not always have to look up to find a glass
ceiling. Sometimes glass ceilings might better be described as fortress
doors that stop re-enter a business rather than one that stops a person
from rising within the business. They can be both.
The graying
of the baby boomer generation and the increased number of managers
vying for fewer and fewer top jobs form another type of glass ceiling.
This year roughly 11,000 baby boomers are turning 50 every single day!
That's a lot of capable people competing in the constantly narrowing
funnel of senior management positions.
Large numbers of
qualified people competing for jobs in an economy that is trying to
streamline management at the top, does not bode well for some highly
talented individuals.
So with all these issues, fair and
unfair, market or bias driven, where does one go, when there is simply
no more room to advance in the corporate world?
In my opinion, the answer is simple. Start a Business! Better yet, join a franchised system!
Why?
Because franchises can offer the answer to the bedeviling issues that
Glass Ceilings and lack of advancement opportunity for advancement
engender.
With a franchise, a person gets to use all the
skills, and management talents that they have. In many high quality
franchise systems there is more than sufficient growth opportunity to
accommodate even the most aggressive strategy, so ability alone will be
the final arbiter of how far a person can advance.
Imagine, for
a moment, you are a woman who finds herself trying to either re-enter
the workplace after several years. Although your abilities may equal
any man, and her intelligence may also be on a par or with your male
counterparts, you suffer the unfortunate result of her having absented
yourself from the workplace.
You have been away from the
process, away from the culture, away from the issues of the moment, and
despite all your innate intelligence and abilities, you will come to
the table with the handicap that absence creates.
This is not
the case when entering a franchise. The key word is "entering". It's a
starting point. There is no lost time to be made up. Each franchisee
starts fresh. The franchisor is charged with teaching each franchisee
the franchisor's business from the ground up.
Franchisors
generally assume that their franchisees will not only have had no prior
experience in the franchisor's business, but that their prospective
franchisees will never before have been in any kind of business for
themselves.
So, what does a franchisor look for? The very
things that any talented applicant will have: intelligence, commitment
and dedication. They typically do not look for their prospective
franchisees to have had long-standing experience in the franchisor's
business.
In fact, in an odd twist of fate, the experience with
a paticular that may be so critical for continued corporate
advancement, may be considered to be a negative to a franchisor.
Franchisors will often tell you they do not want to have to "untrain" a
franchisee, just to have to retrain them with the franchisors system.
In
other words, franchisors like the fact that a prospective franchisee
will come to the franchisor without a lot of preconceived notions, and
ideas about how that specific franchise should be run.
It is
true that management experience and corporate "seasoning" are plusses
to many franchisors. However, it usually does not matter in what
specific business that experience was learned. Franchisors view these
as transferable skills, and are happy to have franchisees who have
them, and can use them to help the franchisee to implement the
franchisor's system.
This opens up a wide panorama of
opportunity to those who have bumped against an impenetrable corporate
glass ceiling, but have not yet reached the level of accomplishment
that will satisfy them.
From my experience with franhisors,
they bring none of the glass ceiling issues or biases to their
selection of franchisees. If you are qualified for entry into their
system, you are accepted. It's as simple as that.
Later when it
comes to growth, the issue rests squarely in the hands of the
franchisee. If a franchisee wants to grow, and if the system is
growing, that franchisee will likely be able to grow!
In Late
September, I had the pleasure of attending a franchise convention for
Great Clips, a hair cutting franchise that has now opened over 1,100
salons, and is continuing to grow rapidly. Most Great Clips Franchisees
are multiple unit operators, and many are still growing.
I
attended their awards banquet and in actions that eloquently underscore
the opportunity that franchising can offer a woman, their franchise of
the year was a woman. So, too, was their employee of the year. Their
recently appointed President? Yep, a woman! Class ceiling? Not at this
franchise!
This is the formula found throughout the franchise industry. Ability, skill, and hard work create ongoing growth opportunities.
No previous experience is necessary, however, people who like glass ceilings, need not apply!
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