When
you are thinking of joining a franchised organization, you can gain a
significant advantage if you can avoid the myths and deal only with
facts. By recognizing what truly differentiates the facts from the
fallacies, you can help yourself make a better and more productive
decision.
If
you are as big a fan of Peter Sellers and his Jacques Clouseau
character as I am, you may fondly recall Clouseau’s phenomenally funny
accent. He regularly abused words by brutally mispronouncing them. To
him, a myth was a small flying insect that could destroy one’s fine
woolen goods. To the rest of us, we would call Clouseau’s myth…. A
moth!
As Clouseau so joyfully reminded us, things are not
always what we expect them to be. Sometimes, a myth can be a moth, and
sometimes, a myth can be flawed or false belief.
When it comes
to franchising, there are a few myths that are not nearly as funny as
Clouseau’s moth, and some can be misleading or even destructive! In my
experience, one myth stands out above all the rest, as having the
ability to be most misleading.
Myths often have their roots
planted in something that would otherwise make sense. That’s a big part
of what makes them so believable. The myth that I have been alluding to
certainly has such roots.
When you are thinking of joining a
franchised organization, you can gain a significant advantage if you
can avoid the myths and deal only with facts. By recognizing what truly
differentiates the facts from the fallacies, you can help yourself make
a better and more productive decision.
The most important myth
that prospective franchise investors have is one that deals with how
much it costs to acquire a franchise that can produce a lot of income
for the franchisee. I call it: “The More Money I Invest In a Business,
the More Money I Will Make Myth.”
Many people incorrectly
believe that the more they spend to buy a franchise, the better that
franchise is going to be. Its easy to see why people might think this
way, since in most areas of our lives, there is an understandable
correlation between how much something costs, and how much benefit we
derive from that purchase. In most of our minds, the more we spend, the
more we expect to get. After all, why would anyone spend more money for
something, unless they expected to get more for their money?
Ask
yourself a simple question. If you were to see two houses in the same
neighborhood, and one was selling for $100,000 and the other was
selling for $200,000, wouldn’t you expect the $200,000 house to be much
nicer than the $100,000 home?
This same bit of logic makes
sense in almost every area of our life. Nicer cars cost more than cars
that aren’t as nice. Better sounding stereos cost more than those that
don’t produce sound of equal quality. Even the seats at a theater or
sports arena are priced by the quality of the view that one gets. We
all know its true. When we pay more, we expect we will get more.
Be that as it may, when it comes to acquiring and opening a new franchised location it’s just simply not automatically true.
Am
I saying that in franchising, its possible to spend less, and get a
business that has the potential to earn as much or more as a franchise
that costs a lot more? The answer is absolutely YES!
Can you
believe it? It’s counter intuitive to believe that it’s possible for
one to spend less, yet get more. Despite this fact, when it comes to
acquiring a new location for a franchise, it is unassailably true.
Interestingly
enough, when it comes time to sell, and exit a business, normal logic
once again prevails…. The more profitable a business is more it usually
can be sold for.
But, in this one instance, when a business is
first started, it remains true that the logic that says that the more
we spend the more we should automatically get, is suspended!
If
you’re waiting for me to next offer you some swampland for sale, or a
great deal on the Brooklyn Bridge, you’ll be disappointed. This is not
a myth, a scam, or a joke. It’s the simple truth, and you will realize
it if you spend a minute and think about why it makes sense.
Think
about it: Do all good businesses cost the same amount to establish?
Does a restaurant that is located in a retail shopping area cost the
same amount to open as a consulting business that can be located in an
office building, or even in a house? Of course not.
A
relatively modest restaurant can easily cost $300,000-500,000 to
launch. There are extensive tenant improvements needed, as well as a
lot of equipment, furnishings, and inventory. In fact, many restaurants
can cost $750.000- $1,000,000 or more to open.
However, despite
the $1,000,000 or more needed to open some restaurants, there is
absolutely no guarantee that once that restaurant opens its doors for
business, that anyone will choose to eat there. And if they do, they
may never come back! The only thing that can be said as a certainty is
that it will cost the owner $1,000,000 to find out!
In
contrast, let’s think about consultants. Have you ever met a consultant
who owns his/her own company, makes a lot of money, and has a great
business? Many of us have.
Now ask yourself this: How much did it cost to start that consultant to start their business? Usually, not very much.
A
restaurant’s customers come to the restaurant to eat. With a
consultant, it’s usually the other way around. Consultants go to their
client’s place of business so the consultant will not need to spend a
lot of money to build the “physical plant” that a restaurant would
require.
As such, consulting businesses do not need as much in
the way of tenant improvements, capital equipment, furnishings or
inventory as a restaurant does in order to operate successfully.
In
fact, since most of your work takes place by visiting the client’s
location, the consultant might not need a location at all.
Yet,
despite this low cost of acquisition the consulting business might be
just as profitable, or even more profitable than the far more expensive
restaurant.
Consulting businesses are not an isolated example
of this sort of opportunity. Think about any business where someone
comes to you to provide a service, rather than a business where you go
to their location to receive a service. When there is a location that
you go to, the business owner has had to pay to furnish and fixture it.
When a particular service is done at your residence or place of
business all that the service provider needs to successfully perform
the service, is the equipment required to provide the service, and a
way to travel to your home or office.
Starting to get the
picture? Here’s more. Two businesses that cost the same to start
furnish and "build out", may not, once opened, have equal ability to
make money. The simplest way to prove this to you is to look at a
business that operates multiple locations. As a frame of reference,
think of any fast food chain that you are familiar with.
While
each location may be virtually identical, and therefore had equal start
up costs, each location will not be equally busy, nor will they all
make the same amount of profit. Some locations will simply outperform
others!
You knew that…didn’t you? Haven’t we all seen identical
businesses that have locations that are always busy, and always seem to
have long lines and others that seem never to be crowded? Some outlets
fail altogether, but that doesn’t mean that it cost less to start them.
Both the great outlet and the weak one might have had identical start
up costs. Sometimes, the weak one might actually have cost more than
its more successful counterpart.
If it’s true about different
locations for the same business, it’s also true for different
businesses in the same basic location. How many times have you visited
a shopping center that has two businesses that look like they cost
about the same amount to get started, but where one is doing a very
brisk business, and the other is not? We probably all have.
For
me, there is a perfect example that I can think of. There is a shopping
center very near my home that has two very similar fast food places. I
always go to one, rather than the other because the one I go to always
has the shorter line, and I’m usually in a hurry. Shorter lines are
just another way of saying that it does less business than the other
restaurant.
Now that I’ve hopefully got you convinced, you’re
probably saying to yourself that since it isn’t automatically true that
the more you spend the more you will get, you should probably buy the
least expensive business you can find.
After all, if what I’m
saying is true, and it is, doesn’t that mean that everyone should buy a
less expensive business, since it might do just as well or better as a
more expensive alternative? Absolutely not!
Surprise! I’m not
saying that at all. Sometimes the more expensive business does do
better than the less expensive one, and would be a much better buy for
you. The point is that the correlation between investment size and
investment quality is not automatic.
Now you’re really
confused! I just spent a whole lot of time convincing you that you can
get a business that can be just as good, but that costs less than
another one. So, why would you ever spend more rather than less? The
answer is relatively simple. Different businesses require their owners
to have different skills to successfully operate them, and some more
expensive businesses ARE better than others that are less expensive.
Let’s
go back to my earlier example of the restaurant and the consulting
business. Just as it doesn’t mean that the more expensive restaurant
will automatically be better than the less expensive consulting
business, neither does it mean that the consulting business will be
good and the restaurant bad.
Still confused? It’s okay. Let’s
sort it out. The point that I have been trying to make is that size of
investment will not, by itself, define the quality of the business that
you acquire.
Steel yourself to this fact: A good business may
have either a high cost of acquisition, or a low cost of acquisition,
or anything in between. There will simply be no automatic correlation
between the size of your investment, and the quality of your
opportunity.
Additionally, we already know that different
people like, and are good at different things. It doesn’t matter
whether its which movie to see, which candidate to vote for, what team
to root for, or which job a person will most like and best succeed
with.
People are different, and these differences will have a
lot to do with the type of business that is best suited to a particular
buyer. The right business to buy is the one that best matches up best
with that buyer’s skill sets, values, and goals, irrespective of that
business’ cost of acquisition.
So what’s the bottom line for
you? You should not automatically spend a lot, assuming that the more
you spend the more you will get. Neither, however, should you buy the
least expensive business you can find, assuming that all businesses are
the same. You should spend as much or as little as it takes to get the
right business for you.
That business not only has to have the
proven ability to produce the kind of income, life, and lifestyle that
you want, but also should be one where the successful owners have the
same basic skills, abilities, etc. that you have. If you find a
business like that, and it costs less, buy it! If it costs more, than
spend the money. Success is the goal. Just be careful not to get eaten
by those pesky myths!
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